Claims
We are committed to ensuring that you travel with peace of mind and that your trip is as enjoyable as possible. If, however, you are not completely satisfied, please send us your claims.
Please note that flight cancellations linked to the coronavirus (Covid-19) are considered to be due to extraordinary circumstances, therefore exempting airlines from paying compensation.
Your request concerns an Air France and KLM flight
Your request concerns a Delta Air Lines flight
Your request concerns Flying Blue
You are a Flying Blue member and you would like to claim missing Miles.
You are a Flying Blue member and you would like to modify an award ticket, submit a claim or consult our FAQs.