Change your booking and receive a voucher
Are your travel times flexible?
We are looking for volunteers willing to change their flights to help us optimize our flight schedule. You can select your new flight from a list of alternative options, and for each passenger in your booking, you will receive a voucher of your choice: a refundable voucher (up to 150 euros) or a non-refundable voucher that can be used on the Air France and KLM websites (up to 300 euros).
How to take advantage of our offer
You have received an email from Air France offering you a selection of alternative flights. Simply click on the link in the email to make your choice. Once you accept the offer, a confirmation will be sent to you with the details of your new booking and the vouchers allocated to each passenger.
You prefer to keep your original flight?
No problem! If you do not wish to change your booking, no action is required on your part.
Key takeaways
- The offer applies to all customers in the same booking.
- Each customer receives a voucher for the amount indicated in the email.
- To take advantage of the service, simply click the link in our email. This link will take you to the flight modification options that are available.
- The offer is limited and subject to availability.
- Each voucher is valid for a single passenger and for one year from the date of issue. It can be used in whole or in part to purchase airline tickets or options (baggage, seat, meal, lounge, etc.) on Air France and KLM flights.
- Each passenger can use 2 vouchers for a booking and up to 3 vouchers in a booking file as a whole.
Refunds for eligible vouchers can be made using the online refund request form .